At IPTV North (accessible from iptvnorth.us), we prioritize the privacy and confidentiality of our visitors and subscribers. This Privacy Policy documents the types of information collected and how it is utilized.
1. Information We Collect
Because we do not operate an on-site checkout or card processing system, we do not collect or store credit card numbers, banking credentials, or payment cards on our web servers. Information collected is limited to:
- Communication Data: Messages, email addresses, and WhatsApp phone numbers exchanged during support or ordering inquiries.
- Technical Device Information: Device identifiers (such as MAC addresses) provided voluntarily by customers to configure specific Smart TV players (e.g., IBO Player).
- Standard Web Log Files: IP addresses, browser types, referring pages, and visit timestamps used strictly for website performance analytics and DDoS mitigation.
2. How We Use Your Information
We use collected data solely for the following legitimate purposes:
- Delivering, configuring, and maintaining your IPTV subscription credentials.
- Responding to customer service inquiries and technical setup requests.
- Preventing fraudulent abuse or unauthorized multi-device account sharing beyond subscription limits.
3. Third-Party Services & Payment Processing
Our website does not host payment gateways. Payment arrangements are coordinated independently through third-party communication channels (WhatsApp). When transacting via WhatsApp or third-party transfer methods, your interaction is governed by the respective provider's terms and privacy protocols.
4. Data Retention & Protection
We implement industry-standard encryption and access controls. We do not sell, rent, or trade your contact information or streaming details with advertising brokers or commercial data harvesters.
5. Compliance with Canadian Privacy Standards (PIPEDA)
In alignment with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), Canadian residents maintain the right to:
- Inquire whether we maintain any personal information regarding their account.
- Request the deletion or correction of contact information upon subscription expiration.
6. Contact Regarding Privacy
For any questions or data requests concerning this policy, please reach out to our privacy coordinator at: support@iptvnorth.us.